Personalization
Our Process
Details
Operations Management
Ervinas consultants begin by getting to know you and your business to help identify areas for improvement, solve problems and capitalize on opportunities. At each step in the process, we strive to maintain open and clear communication. Your vital knowledge from the inside, combined with our objective point-of-view, allows everyone to gain a more global perspective to grow your business, increase profits and boost productivity.
Ervinas knows you have the will to succeed, but passion for your work may not be enough to achieve peak performance. Ervinas believes business objectives can only be accomplished with all of the essential elements: knowledge, skills, resources and support. Tell us about where you are and where you’d like to be. Together we can identify opportunities to increase efficiency, while decreasing extraneous steps and resource waste.
Many operations managers and business consultants market safety and compliance as their product. Ervinas believes a safe and healthy workplace in compliance with all local, state and federal regulations is the result of a systematic approach to business operations. All of our custom Interlo software deployments are deliberately implemented and provide ongoing evaluation to ensure optimization of workflows and processes, as well as defense against inventory loss, code violations, costly liability and bad press.
Collaborate
Implement
Personalize
Support
Step 1
Collaborate
Ervinas consultants get to know you and your business to help identify areas for improvement, solve problems and capitalize on opportunities. Open and clear communication is key to this process!
Discovery
Tell Ervinas consultants about your company’s goals and how you currently operate. Let us know about what is working well and where you could use additional support. Depending on your needs and preferences, we are happy to tour your facility and meet staff members, as well as read company materials and analyze finances.
Evaluation
Combining your information with our objective assessments, Ervinas consultants will identify areas for improvement, analyzing and integrating all information to identify strengths, weaknesses, and potential for future problems.
Planning
Ervinas consultants will then offer you a comprehensive plan to optimize your operational efficiency. We strengthen and build on your assets while limiting liability.
Confirmation
Move forward at your own pace! Whether your company would like to move full speed ahead or take a more phased approach, Ervinas is here to help you optimize your operations and day to day processes. Invest up front to maximize your growth, profitability and productivity or amortize the cost over time. We have flexible options and will work with you to help your business achieve its goals!
Step 2
Personalize
Our objective is to assure every aspect of your Interlo system is targeted to help you achieve your goals! Ervinas programmers, technical writers, consultants and media specialists work together to develop your company’s software system personalized to your unique needs. Options include:
- Workflow creation to increase productivity and efficiency
- Policy and procedure production to standardize processes
- Custom training development with Ervinas Media
- Establishment of your custom domain for access anywhere
- Company specific branding with your colors and logo
- Entry of your permission levels for granular control of access
- Upload of your preferred documents
- Installation of your desired features: QR / Bar Code Scanning, One-Click access to all of your business platforms, etc.
Step 3
Implement
Once your customized Interlo software system is deployed, we assure you will have plenty of time to review the product and make sure it fits your needs. Then, we are happy to increase engagement by assisting your staff to learn how to use the system. One-on-one instruction and group seminars are available.
At each step, Ervinas wants to make sure you are completely satisfied with your new, customized system and using its features to your maximum benefit!
Step 4
Support
Ensure your customized software grows with your ever-changing needs! Rapidly growing enterprises, service and product line expansion, mergers and acquisitions, and industries with high employee turnover often need to expand and use their Interlo software in more dynamic and innovative ways. As new challenges arise, we will be there to keep you profitable and efficient!
Basic Support
Monthly licensing includes customer and technical support for routine issues during the day as well as 24-hour downtime support. System maintenance includes security patches and updates.
Support Packages
Support packages include all the elements of basic support with monthly, scheduled consultation time with Ervinas’ specialists. “It’s like having your own compliance team on staff!”, according to one of our clients. All our services are available during your support time – from expanding your training library to creation of new workflows, from SOP development to strategic planning – we are there for you!